The entire staff was extremely helpful. Everyone pitched in to find just the vehicle I was looking for. The transaction was quick and enjoyable. This is the second vehicle we have purchased from Hardy and it will be our first stop for our next vehicle.
My wife and I have been "Hardy's Customers" for many, many years now. We can't remember exactly how many cars and truck we have bought from the Hardy Boys, but we have always felt like we were being treated fairly and were being given the full, honest opinion of a good and decent man. Billy has never made us feel like we were being taken advantage of.
I have included Tom Jones on this survey because, although we did not have any service done on a vehicle during this visit, we always try to make sure Tom is our service adviser for all our vehicles, and Tom rates right up there with Billy for honesty, friendliness and Product knowledge.
'Mr. Charles' has two fine employees in Billy Barnett and Tom Jones. They are the main reasons we keep coming back, year after year.
Robert, Don, and Josh were simply amazing to deal with they helped me and LISTENED to everything I needed I will gladly work with them again.
The service was excellent!!! Robert was fantastic! I would recommend Hardy Chevrolet to everyone!!!! Thanks Robert! Robert was extremely helpful and made the car buying process very easy!
extremely helpful and made the car buying process very easy!
These guys at Hardy Chevrolet are top notch. I let them know what I wanted and needed, and they worked to accomplish it for me. They are definitely professionals in their field. This is my second time to purchase at Hardy and they are reason I returned there.
We are returning customers. We have given a top rating because of customer satisfaction. This satisfaction is with the salesman and dealership as a whole. Very satisfied! I Will return to purchase next vehicle as well.Our son also purchases his Chevy,s from Hardy Boys!
Robert was very easy to work with. He let me look and make a decision myself, without being a "pushy car salesman." I actually went over today and he helped me set up my phone for hands free calling. I have already referred a friend to him and did purchase a car.
This is the second vehicle that we have purchased from Hardy Chevrolet. We were so satisfied with our last purchase from Hardy Chevrolet that when we decided that we we're going to purchase a car, I called Robert Ard and let him know that we were coming in and what we were looking for. Robert met us and showed us several cars before we decided on a new 2012 Camaro. We were never pressured into a purchase and are more than satisfied with our new vehicle. We highly recommend this dealership.
2012
Chevy
Camaro
Juan, How could we not recommend you to our friends when you made Vidal so very happy.Thanks for working with us on the financing to make Vidal's dream some true. Hope you get salesman of the month every month. Vidal loves the truck. The only problem now is that he doesn't want to drive it to work because he doesn't want it to get dirty. Vidal and Melody
Vidal & Melody
2001
Chevy
Silverado
My purchase of 2012 Equinox was great. My salesman Dan Worley and the rest of the staff ar Hardys were great. They were friendly, caring and were easy to work with. I will recomend them to all my friends,neighbors and relatives.
2012
Chevy
Equinox
Juan,
We were very pleased with our experience with Hardy! The process was easy and friendly. We had been searching for a car for over 3 weeks and not did not find the right vehicle, but the dealers and salesmen were no where near as friendly, upfront and easy to work with as you and Hardy.
Steve & Paige
2011
Ford
Focus
The guys in the service department are always very helpful with any problem I seem to be having with my vehicle.
I have been a loyal Hardy's customer since the early 1990's and will continue to be, as long as I am treated the way I have been in the past.
The Hardy Boys are great to work with!
Keep up the Great work!
Thanks again,
Debi Teal
Service dept. is the best around. Very friendly people. Tom Jones has been my service writer for 14 years. I have been a Hardy customer for 14 years. In this day and age you need to go to people you can depend on for honesty and integrity and that is what the Hardy dealerships are about. I not only go there for service but I purchase my vehicles from there. When Charles says "We Love You And Need You" he actually means it.
I can not begin to show my appreciation for this dealership. Since moving to this area I have purchased 3 new vehicles from them. I have also had all service on the vehicles done by them, while I owned them. Both while purchasing and while having service done, I have been treated fairly and with courtesy. The quality of the service alone was enough to keep me coming back.
Very impressed with dealership. The sales team was very friendly and helpful. They were willing to answer all of my questions. Our salesman went over the new vehicle in great detail when we arrived at lot.
Mr. Barnette is the consummate professional, his 'can do' attitude is refreshing. I believe that his exceptional customer service has no equal in the industry. This is my first experience with purchasing a new vehicle and I must say that I am so impressed with Mr. Barnette, his open and honest way of doing business, his care and concern for my understanding the process, his patience in explaining the pricing the service center etc. ensures that I will be making Charles Hardy Chevrolet and Mr. Barnette my first call when shopping for my next vehicle.
Everyone was friendly and I didn't have to deal with the "typical" dealer battles. They were very attentive and answered all my questions and made it the best experience I have ever had in a dealership!!! Will go back again when it is time for our next vehicle!!!
2011
GMC
Terrain
Truly exceptional customer service. Tom went to bat for me with GM to get a repair covered by warranty (after the warranty expired) that would have otherwise been quite expensive. This was an issue that was initially addressed during the warranty period but not resolved until now, after GM had developed a fix. Kudos to Tom and Hardy GMC for going the extra mile to get this resolved, and also to GM for standing behind their products. Thank you! Thank you! I will most definitely recommend HARDY GMC and Tom for exceeding my expectations.
This is the second time I have purchased a car from this dealership. Salesman was professional courteous and we were able to negotiate a great deal on my trade and on my purchase. No pressure from salesman. He listened to what I was trying to accomplish and we were able to meet on a price I thought was fair for my trade and the new purchase
-HHR SS Man, Waleska, GA
When I bought my truck it was the best experience in buying a vehicle I have EVER had. I drove 4 hours to get it and when I arrived everything was just as they had promised. I was out of there in less than an hour.
-Jim Sulligent, AL